'citekeys' in word docs not importing as links to papers

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Ok, sent you the files zipped via email. Issue still there with 1.0.17...

@Christian thanks!

Still not working with 1.0.20. Is it possible to dump some more info what goes wrong with an Latex import? I might try to simplify my file a bit before importing. But don't know where to start... Figures are also not imported... Bummer. Hope this is high up on your list?

@Christian 1.0.20 somewhat improves the error handling. we'll try to get to your file by Wednesday, please ask here or via support@manuscriptsapp.com if you haven't heard anything. Sorry for the delay! We'll also document the requirements for figures, tables and included files as part of the work we do.

Cool. Thanks for looking into it...

Hi.

Just a follow up from my side. It's still not working, but with 1.0.25 it now also chokes on the equations (that worked fine in previous attempts).

Error is:
"Failed to import: Typesetting equations & inline math took longer than 10 seconds"

Also, I tried to simplify mit citations (remove all but one) in this trial, but I think import fails prior to that with the equations message above. Also noticed that the parser seems to get confused with curly brackets that close in another line?!?
So maybe this might actually the cause for the first problem?

Example:

@ARTICLE{Allard2006,
author = {Allard, V and Robin, C and Newton, PCD and Lieffering, M and Soussana,
JF},
title = {Short and long-term effects of elevated {CO$_2$ on Lolium perenne
rhizodeposition and its consequences on soil organic matter turnover
and plant N yield}},
journal = {Soil Biology and Biochemistry},
year = {2006},
volume = {38},
pages = {1178--1187},
number = {6},
publisher = {Elsevier}
}

Note the curly brackets in title (it's debatable if this is good style but they are there...) from "CO2 on Lolium... N yield". The parser eats the closing bracket after yield. Not sure if this has something todo with the problem?

Cheers,
Christian

@Christian we use two industry standard bibtex parsers: one used by Bibdesk (and Papers), one used by pandoc as a fallback when the first one fails. We have no Manuscripts specific bibtex parsing in the app. I'm curious what tool output the data?

The equation issue is separate – posting us the example document helps us sort it out. We have been adding some more error handling mechanisms into equation markup in the recent days / weeks and continue to improve it still.

@mz2 Any update on how and when citekeys are not imported as normal text and register in a bibliography? Obviously, this is a major issue since we use Word and Papers and currently cannot change to Manuscripts because of this (which I really would like to because I think it will be an extremely useful program.

Hi again. I'm still trying to identify if it's my (overly complex) tex doc or something in manuscripts. Would you have a minimal example for me that I can try on my machine? Even a 5 line exmple with one citation did not work for me here.
I'm also currently reinstalling MacTex since I'm on 10.11.2 and I want to see if the new sandboxing/ path restrictions have anything to do with it...

Also, other things I noticed:

• the title tag is not passed on to the manuscript but treated as a section header
• the abstract section of an a4article is ignored
• for the full document (original) I do get an expression parser timeout (10s) or something like that

Really waiting for this to be sorted - otherwise we will have to finish this manuscript in latex